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Privacy

How we handle data

Details on which data we process, why we use it, and how to request correction or deletion.

01

Data we collect

Contact, delivery, order, and technical data required to run the storefront and checkout.

02

Why we use data

To process orders, manage delivery, provide support, prevent abuse, and meet legal obligations.

03

Retention period

Data is retained only as long as required for order handling, accounting, and legal compliance.

04

Customer rights

You can request access, correction, or deletion of personal data via support contact.

05

Privacy contact

Email: support@zenoye.com. Support hours: Monday-Friday, 09:00-17:00 CET. Typical response time: within 24 hours on business days.