How we handle data

Contact, delivery, order, and technical data required to run the storefront and checkout.

To process orders, manage delivery, provide support, prevent abuse, and meet legal obligations.

Data is retained only as long as required for order handling, accounting, and legal compliance.

You have the right to access your data, to have it corrected or erased, to restrict processing, to data portability and to object. You can withdraw your consent to measurement at any time. Send your request by email to the address below. You can lodge a complaint with the Czech Office for Personal Data Protection (uoou.gov.cz) or with the supervisory authority in your country.

Essential cookies keep your cart, the selected market and your measurement choice; they need no consent. Google Analytics cookies are stored only on zenoye.cz and only after you choose “Accept measurement” — until then they stay off (Consent Mode v2) and no visitor ID is stored. We remember the choice for 180 days; on zenoye.cz you can change it any time via “Cookie settings” in the footer.

Email: support@zenoye.com. Support hours: Monday–⁠Friday, 9:00–⁠17:00 CET. Typical response time: within 24 hours on working days.