Illustrations for children’s rooms

Shipping

Shipping and payment

Where we ship, how long delivery takes, when you learn the shipping cost and how to pay.

01

Shipping countries

European Union.

02

Processing time

Orders are packed and handed to the carrier within 1–⁠2 working days.

03

Delivery window and cost

Estimated delivery time is 4–⁠9 working days. We confirm the shipping cost by email together with your order confirmation, before you pay.

04

Tracking

Tracking is sent by email after dispatch and usually becomes active within 24 hours.

05

Customs and VAT

For deliveries within the EU, VAT is included in the price. We do not expect any additional customs duties for the delivery countries listed.

06

Payment

You pay by bank transfer. After you place your order, we send you an email with the confirmation, the account number and the payment reference.

07

Store operator

Zenoye Commerce s.r.o. Registered address: Prague, Czech Republic.